At Klein Law Group, we are prepared to make several guarantees to our clients as we embark on their case and help them to achieve their legal goals. We understand that when you are looking for an attorney for any reason, it is because you have something important to you at stake – and that is something that we never lose sight of as we pursue your case. Read on to learn more about how we work to help you maintain peace of mind as we defend your best interests.
We guarantee the quality of our services with pride. You can feel certain that the legal work we provide is thoroughly researched, backed by decades of experience, and of the highest caliber possible. Should you ever encounter a situation or behavior that does not live up to your expectations or needs, we ask that you bring it to our attention so that we can remedy it immediately. We know that no one is perfect, but everyone can try to be.
We guarantee to maintain consistent, open communication. This includes answering and returning phone calls promptly, within 48 hours or less, so that you are never left wondering where you are with your case. We believe that this is a huge aspect of maintaining a positive and productive attorney/client relationship. Additionally, we guarantee that when you reach out to us via email, you will receive a response within 24 hours. Email is our preferred method of communication because we are frequently with clients or in legal proceedings.
We guarantee that you will stay informed of all important matters in your case. This is your life, after all – you have the right to know what is happening. This is why we make a point of emailing you a copy of every document we produce or receive that pertains to your case, for your records. We also will never settle or otherwise resolve any legal matter without sitting down with you and giving you the tools you need to make a fully informed decision.
We guarantee that we will meet all deadlines. It is important to us that our clients know that they can trust the promises we make, and even one missed deadline can have a significant impact on a productive attorney/client relationship. Our team arrives promptly for scheduled meetings and court appearances, and will be prepared with all the necessary information or documentation that the situation requires.
We guarantee that you will receive the attentive, personalized care that you deserve. When you retain our firm, you will be treated as a whole person with valid concerns, never as a case number. Our philosophy revolves around treating our clients as we would want to be treated. When you are our client, you are a part of the family.
We guarantee to be accessible to our clients. If you have an urgent concern or question, our team of Boca Raton lawyers are committed to providing you with the information you need, when you need it.
We guarantee that you will pay only the fee you were quoted. Our team understands the stressful and delicate situation that you are in, and we are here to help alleviate those problems, not add to them. Because of this, you will never be charged a penny more than what was laid out in the written fee agreement. No matter how long the process takes, we will stick to that fee no matter what!
Call us today at 561-353-2800 to schedule your free consultation with a member of our team!
From the moment I entered Eric Klein's office, I felt relief from my problem. Everything was explained to me in simple language that I fully understood. If I ever need a lawyer again in the future I will definitely call on Eric Klein.Renee